Effective Date: February 1, 2024
Thank you for choosing Simplify, dedicated to providing you with convenient access to household necessities and self-care products. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.
By using Simplify, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information such as your name, address, email address, phone number, and payment details when you create an account, place an order, or interact with our services.
1.2 Non-Personal Information
We may collect non-personal information, including but not limited to, browsing patterns, device information, and IP addresses. This information is used to enhance the functionality of our website and improve your overall experience.
2. How We Use Your Information
2.1 Order Processing
We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
2.2 Personalization
We may use your information to personalize your shopping experience, recommend products, and provide tailored content.
2.3 Communication
We may send you emails or notifications about your orders, promotions, and updates related to our services. You can opt out of promotional communications at any time.
2.4 Analytics
We use analytics tools to analyze user behavior, improve our services, and optimize our website's performance.
3. How We Share Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, and analytics.
3.2 Legal Compliance
We may disclose your information if required by law or in response to a legal request.
4. Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to track your preferences, improve our website's functionality, and gather information about your interactions with our services.
6. Your Choices
You can manage your communication preferences and update your personal information by accessing your account settings. You have the right to request access to, correction, or deletion of your personal information.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Please review it periodically for any changes. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: simplify.zm@gmail.com
Phone: +260772943303
Address: 1389 Luanshya Close, Twapia, Ndola
Thank you for choosing Simplify. We appreciate your trust in us to handle your personal information responsibly.